No, never. Switching electricity suppliers is entirely separate from your physical electricity supply. The power lines and local utility infrastructure stay the same — only the company that generates your electricity changes. Your local utility continues to deliver power and handle emergencies regardless of which supplier you use.
We calculate your savings each month by comparing what you actually paid vs. what you would have paid at your previous rate, for the same usage. We take 20% of that difference. If you were paying 12¢/kWh and we switch you to 9¢/kWh on 1,000 kWh, you save $30 — we keep $6, you keep $24. If we don't switch you, we charge nothing.
We scan exactly 30 days before your billing cycle renews. This gives us enough time to: notify you (you have 5 days to cancel), submit the switch request to the new supplier (typically takes 15–21 days to process), and ensure the new rate is active from day one of your next billing period.
When we notify you of an upcoming switch, you have 5 days to reply CANCEL — no questions asked, we won't switch. You can also turn off auto-switching anytime in your dashboard. We'll still scan and notify you of good rates, but won't act without your confirmation.
Eligibility & Coverage
We currently support the 9 fully deregulated US states where residential customers can choose their electricity supplier: Texas, Pennsylvania, New York, Illinois, Ohio, New Jersey, Massachusetts, Connecticut, and Maryland. We're expanding to additional states in 2026.
Unfortunately not yet. In regulated states, there's a single utility that sets rates — customers can't choose a different supplier. We're monitoring regulatory changes in states moving toward deregulation. Sign up to be notified when we expand to your state.
Yes. We'll still scan and analyze rates. If you're under contract, we factor in any early termination fee — we'll only recommend switching if the savings more than cover the fee within 6 months. We'll also track your contract end date and automatically schedule a switch to take effect exactly when your contract expires.
Privacy & Security
We store your name, email, address, energy preferences, and switch history. We do not store your utility login credentials, Social Security number, or full payment details (Stripe handles payments with PCI-DSS compliance). You can request data deletion at any time.
No. We share only the minimum information required to process a switch request (name, address, account reference) with the specific supplier you're switching to, and only when you've approved the switch. We never sell your data to third parties for marketing purposes.
Still have questions?
We're happy to help. Email us and we'll respond within one business day.